TY - GEN AU - Mishra, Sanjaya TI - Quality assurance in higher education: an introduction SN - 978-81-89842-07-9 PB - NAAC KW - EDUCATION KW - QUALITY STANDARDS KW - EDUCATIONAL INSTITUTIONS KW - LEARNING KW - HIGHER EDUCATION KW - QUALITY OF EDUCATION N2 - Discusses the current quality assurance (QA) vocabulary, the prominent models and different practices in use in the quality assurance sector in general and higher education in particular. Aims to raise quality awareness as well as develop quality assessment competencies. Informs on the new methodology of NAAC, changes in practices of other organizations and provides coverage of new agencies as well as exercises and discussion on how to move from quality to excellence ER -