TY - GEN AU - Catsambas, Tessie Tzavaras AU - Kelley, Ed AU - Legros, Stephane AU - Massoud, Rashad AU - Bouchet, Bruno TI - The evaluation of quality assurance: developing and testing practical methods for managers T2 - International Journal for Quality in Health Care 2002 KW - Evaluation KW - Evaluation Techniques KW - Health KW - Programme Evaluation KW - Research and Development ER -